“EASE in action improving patient satisfaction at Arnold Palmer Hospital for Children”
Follow this link to learn more about EASE at Arnold Palmer Hospital for Children.
Improving patient satisfaction through communication
EASE enables the medical provider to communicate securely and efficiently with a patient’s families. EASE HIPAA compliant texting platform has opened a window into the operating room that you control. Now you can educate, update and inform families from the beginning of the procedure to the end. Our data has shown that 99% of families say EASE reduces their anxiety, thus improving overall patient satisfaction. EASE can be implemented easily, does not require complicated IT support, just a reliable wifi network.
Learn about the impact of sending custom updates to a patient’s family and friends.
At the end of every procedure, customizable surveys are generated on the phones of everyone that received updates. Track data and satisfaction scores as the procedure is happening. Learn more about the data we have collected.