Posts by Patrick de la Roza, MBA

Like Snapchat from the operating room, EASE app eases anxiety for patient families

Patrick de la Roza, MBAJul 09, 2017 EASE Applications Blog No Comments

Like Snapchat from the operating room, EASE app eases anxiety for patient families

For too long hospitals have made the mistake that grand hospital entrances, flat screen TVs, water features and a self playing piano can improve patient and family satisfaction. They certainly help create a less intimidating environment and provide...

St. Louis Children’s uses EASE on a heart transplant case

Patrick de la Roza, MBANov 05, 2016 EASE Applications Blog No Comments

St. Louis Children’s uses EASE on a heart transplant case

EASE Applications Blog

Transparency and family centered care at a whole new level. Incredible story about Henry’s heart transplant surgery at St. Louis Children’s Hospital. The amazing team at St. Louis Children’s Hospital updated Henry’s family throughout...

The impact of EASE EX on families in the NICU

Patrick de la Roza, MBAOct 05, 2016 EASE Applications Blog No Comments

The impact of EASE EX on families in the NICU

EASE Applications Blog

Baby Mia’s mother talks about the impact of EASE updates on her NICU experience. She highlights everything from they type of updates to the impact on grandma and grandpa many miles away. EASE EX allows clinicians to update families on the status...

New research study shows texting families during surgery reduces anxiety

Patrick de la Roza, MBAMay 03, 2016 EASE Applications Blog No Comments

New research study shows texting families during surgery reduces anxiety

EASE Applications Blog

It is great to see an independent study confirming what we have known for over three years. “The findings of this study showed that [short message service] SMS is an effective intervention to reduce parental anxiety of AIS patients undergoing PSF...

How important is communication in health care?

Patrick de la Roza, MBADec 30, 2015 EASE Applications Blog No Comments

How important is communication in health care?

EASE Applications Blog

Think of the last time you had a loved one have surgery. Remember the anxiety, the lack of communication and the overwhelming sense of helplessness. This happens over 150,000,000 times a year in the United States alone for both inpatient and outpatient...

How to improve patient communication and satisfaction

Patrick de la Roza, MBADec 22, 2015 EASE Applications Blog No Comments

How to improve patient communication and satisfaction

EASE Applications Blog

Sterile environments, strange noises and a palpable tension in the air make hospitals a very scary place for patients and their families. A common myth amongst hospitals, is the notion that “If we build a nice new building, patient satisfaction scores...