Privacy Policy

PRIVACY POLICY

EASE Privacy Agreement

EASE Applications’ Privacy Policy

This privacy policy (the “Policy” or “Privacy Policy“) and the Agreement (as defined herein below) set out how EASE Applications, LLC, a Florida limited liability company, (hereinafter “Us“, “We“, “EASE“, or “Licensor“) uses and protects the personal information you provide through the Application (as such term is defined in EASE’s Mobile Device Application End User License Agreement (the “Agreement“)).

Licensor maintains an ongoing commitment to ensuring that your privacy is protected. Accordingly, any personally identifiable information provided by you to Licensor when you use the Application shall be used in accordance with the conditions outlined in the Agreement and this Policy.  Just as the Policy forms a part of the Agreement, the Agreement forms a part of the Policy, and the Agreement is incorporated herein by this reference.  All capitalized terms not otherwise defined in this Policy shall have the same meaning as set forth in the Agreement.

Licensor may change the Agreement and/or this Policy periodically by updating the same. When Licensor makes changes to the Agreement or the Policy which it considers material, Licensor will notify you through the Application, by email, or otherwise. By continuing to use the Application after those changes are made, you are expressing and acknowledging your acceptance of the changes.

The Information We Collect

This notice applies to all information collected or submitted through the Application. While using the Application, you may have the opportunity to register for services, make requests, and post content.  Accordingly, depending on the process, you may be asked to provide the following types of personally identifiable information:

  • Your name
  • Your postal address
  • Your email address
  • Your phone number
  • Your age
  • Your gender or other demographic information
  • Your location information
  • The name of the Patient who identified you as a Designated Person
  • The Patient’s date of birth
  • The date of the Patient’s medical procedure associated with your use of the Application

As set forth in the Agreement, we may also request, retain, share and use the Communications (as such term is defined in the Agreement) you send us, including, without limitation, your responses to questionnaires and surveys in which we ask you to participate.

We may also, but are not obligated to, retain or destroy copies of all data transmitted to you during an EASE Encounter (such data herein referred to as an “EASE Communication“, as such term is defined in the Agreement).  We may also deliver copies of all such EASE Communications to the Facility to be stored, utilized and administered as the Facility deems appropriate.

Use of Personally Identifiable Information

Licensor takes your privacy very seriously. Accordingly, we agree that we will only use the information you provide for the following specific purposes: to effectuate a registration made by you; to customize the advertising and content you see; to improve the content and overall look and feel of the Application; and to contact you, conduct research, and provide anonymous reporting for internal and external clients, when necessary.  We may also, and you hereby authorize us to, share all information we receive from you or through your use of the Application with the Facility.  We are not responsible for, and you hereby agree to hold us harmless from, the manner in which the Facility utilizes the information we receive from you or through your use of the Application.

We agree that we will not share, sell, rent or otherwise distribute your personally identifiable information with outside parties (other than the Facility), except to provide products or services you’ve requested through us, or in response to a validly-issued subpoena, court order, or other legal process, or when necessary to establish or exercise our legal rights or defend against legal claims made by you or on your behalf.

From time to time, we may employ the use of return email addresses to answer the email we receive from you. Such addresses are not used for any other purpose and are not shared with outside parties (other than the Facility).

Finally, we agree that we will never use or share the personally identifiable information provided to us by you in any way that violates or is otherwise unrelated to the means described in the Agreement or this Policy, without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Registration

In order to use some features of the Application, you must first complete the registration process. During registration, you are required to provide certain personally identifiable information, including, but not limited to the information described above (see: “The Information We Collect”). This information will periodically be used by us to contact you about Application news, updates and changes to the Agreement or this Policy, and to enable you to retrieve your registration information, access code, and password, if necessary.

Correction of Personally Identifiable Information

So that we may best serve you, you are responsible for ensuring that all personally identifiable information you provide on this site is maintained and kept current.

Cookies and Similar Technologies

A cookie is a small text file that resides on your computer, mobile phone, or other device, and allows Licensor or its business partners to recognize your device when you return to the Application. We may use cookies and similar technologies to perform functions essential to the operation of the Application, track usage and trends, provide advertising on the Application, and improve and customize your experience. We may also allow certain business partners to place or recognize cookies for those purposes.

Please note: No personally identifiable information is collected with the cookies that we set.

Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, Licensor has established appropriate physical, electronic, and managerial procedures to safeguard and secure the information Licensor collects through the Application.

Children’s Privacy

Protecting the privacy of children is especially important to Licensor. For that reason, Licensor never allows registration of users (i.e. Designated Persons or Secondary Recipients) under the age of 18.  Additionally, Licensor does not collect or maintain information through the Application from users Licensor actually knows are under 18 years of age.  The foregoing, however, does not preclude an individual who is under the age of 18 from being a Patient, provided such Patient’s parent, legal representative, authorized healthcare surrogate, attorney-in-fact, guardian or other legal caretaker consents to the Patient’s involvement in the EASE Encounter.  It is hereby acknowledged and agreed that it shall be the responsibility of the Facility, and not Licensor, to obtain the consent of such Patients’ parents, legal representatives, authorized healthcare surrogates, attorneys-in-fact, guardians or other legal caretakers.

Scope of this Agreement; Third Party Websites

Although this Policy applies to the entirety of information obtained by you for the purpose of accessing or using content controlled and owned by Licensor, it does not apply to entities that are not owned or controlled by Licensor.

The Application may contain links to other third party websites. Please be aware that Licensor does not claim any responsibility for the privacy practices of these third party sites. We encourage you to be aware when you leave our Application and to take reasonable precautions when sharing your personally identifiable information on third party websites.

WEBSITE Privacy Policy

EASE Applications™ respects your privacy and is committed to protecting your personal information that you provide to us. This statement explains our policies and practices regarding the use and disclosure of your personal information by EASE Applications.  Please note that, EASE Applicationsreviews and updates this Privacy Policy from time to time as needed without notice. Therefore, you should review the terms of this policy periodically to make sure that you are aware of how EASE Applications™ collects and uses personal information. By using our web site, you consent to the collection and use of your personal information by EASE Applications™ as explained below.

Personal Information

We collect information from you when you subscribe to our newsletter, respond to a survey or fill out a form. This information may include registration data (your name, address, email address, phone number, title, etc.), information request data and response data (“User Information”). However, you can visit our web site without providing us with any personal information. When you receive your confirmation email or when you receive any email from the list server, you will be given instructions on how to remove yourself from the list.

Ways we use your information

Any of the information we collect from you may be used in one of the following ways:

• To personalize your experience

• (your information helps us to better respond to your individual needs)

• To improve our website

• (we continually strive to improve our website offerings based on the information and feedback we receive from you)

• To administer a contest, promotion, survey or other site feature

• To send periodic emails

The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions. However, please do not submit any User Information if you are less than 18 years of age.

Disclosure of User Information

EASE Applications™ does not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses

Information Security

EASE Applications™ implements a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information

Cookies

EASE Applications™ uses “cookies”. Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

A cookie cannot read data off of your hard drive or read cookie files created by other sites. If you prefer not to accept a cookie, you can set your web browser (Microsoft Internet Explorer or Netscape Navigator) to warn you before accepting cookies or you can refuse all cookies by turning them off in your web browser. However, access to some of our secured web site(s) may require the use of cookies, which you must enable only cookies that get sent back to the originating server. Otherwise, you can still access most of the features on our web site even without accepting a cookie.

External Links

EASE Applications™ web site provides links to other third party web sites. Even if the third party is affiliated with EASE Applications™ through a business partnership or otherwise, EASE Applications™ is not responsible for the privacy policies or practices or the content of such external links. These links are provided to you for convenience purposes only and you access them at your own risk.

Terms of Use

Please also see our Terms of Use, which describes the restrictions, disclaimers, indemnification and limitation of liability governing the use of the entire EASE Applications™ web site.

General

If you have questions regarding our Privacy Statement, please contact EASE Applications™ via our Contact Us page.