EASE App became lifeline for new parents during Hurricane Irma

During the hospital lockdown, the EASE app provided updates to the parents of 108 babies at the Winnie Palmer Hospital NICU. Last year, News 6 highlighted the Ease App as a HIPAA-compliant secure tool that helps nurses in the Neonatal Intensive Care Unit at Winnie Palmer Hospital get updates to parents. This year, the app was put to the test as Hurricane Irma made a path through Central Florida. Jovanni Joseph Chiclana was born on July 1, to new parents Wendy Edourd and Zachary Chiclana. At just 24 weeks, and weighing less than a pound, their baby boy was immediately taken to the NICU. Since then, Jovanni had made progress with both parents by his side. They could not be by his side during hurricane Irma as the hospital was on lockdown. The EASE App kept them connected to their little one throughout the storm. See the full news story by WKMG ClickOrlando.


EASE enables hospital clinicians with a secure and HIPAA compliant way to update their NICU families. EASE has been proven to raise Press Ganey and HCAHPS scores through secure medical communication. See the Winnie Palmer NICU study showing a 4.4% increase in their Press Ganey study or learn about what EASE has done for their hospital.


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