For many of us, the month of June marks the unofficial start for summer, but it also is the beginning of hurricane season. Preparing for a major hurricane is a daunting and stressful task – but the normal preparations are escalated when there is a loved one in a hospital. According to the National Oceanic and Atmospheric Administration (NOAA) the 2019 hurricane season is predicted to have between two and four major hurricanes – potentially stirring up a lot of activity across the Atlantic.
When hurricanes hit, they often leave a path of uneasiness and make every day, easy tasks almost impossible – one of these includes visiting loved ones and family members in the hospital. When Hurricane Irma recently hit Central Florida, Winnie Palmer Hospital for Women & Babies was on lockdownand families were not able to be by their babies’ sides during the storm.
A HIPAA compliant communication software, EASE Applications allows families to receive text, photo and video updates on the status of their loved one throughout the hospital – a method of communication that proved to be invaluable for parents and family members alike during Hurricane Irma. During the storm, EASE enabled medical professionals to communicate openly with families and kept them updated on their loved one in the hospital during an isolating time like a hurricane. Even when parents could not be by their baby’s side physically, EASE made them feel close and in tune with their progress.
Throughout rain, sleet or shine EASE has been proven to increase HCAHPS scores and reduce anxiety for patient families in the hospital when families aren’t able to physically be at the hospital. All updates disappear after 60 seconds of screen time and nothing is stored on a device. Improving patient satisfaction, communication and reducing anxiety has never been easier. EASE is freedom from the waiting room.